Delegation

Delegation is far more complicated than people realize.  It is often painted as the easy solution to accomplishing more and building teamwork.  But this is a very incomplete picture.

Delegation almost never removes burdens from the project leader.  Delegation often results in more time lost in instruction and oversight than doing it yourself.  And this only takes place after you have already spent time searching for the right person to delegate to. Even then you may well start over more than once after realizing you have the wrong person.

Delegation requires some degree of oversight, but too much and too little both create different problems. The two areas of problem—too much oversight and too little oversight—may overlap meaning there is no workable amount of oversight, indicating you delegated to the wrong person,.

Too much oversight means that the person who is doing the work feels oppressed, untrusted, and superfluous.  Too little oversight means that they will feel unprepared, worthless, and overburdened. A project leader may want to ignore feelings in favor of accomplishing task, but this also works contrary to God’s purposes for leadership.

Delegating a task often results in it being done differently or incompletely, so that it doesn’t accomplish its portion of the bigger project. If that part of the project is not something that can be repaired last minute, then the entire project may be compromised.

Delegating multiplies the points of necessary communication and therefore amplifies any and all communication problems.  These problems will frustrate and test the delegator more than it tests the delegatees. The delegatees will also judge the project leader to be at fault even if they themselves simply were not listening. In these ways, miscommunications will bruise the entire organization.

But don’t think that I am saying you should not delegate.  Instead I am stating that delegation should not be painted as an easy solution.  Here are some reasons you should delegate.

Delegation will eventually increase the capability of a group.  Just don’t expect this to happen too quickly.

Delegation is the primary way in which you build leaders, it is a form of mentoring. Taking people from participants, to workers, to leaders, is an important part of growing a church.

Delegation spreads out capability and therefore stabilizes a group.  If only one person knows how to do something, what happens when that person moves on?  Having others who understand the tasks being performed means the work doesn’t grind to a halt when change occurs.

Delegation improves communication.  But like weightlifting the gains are only made if you can tolerate some soreness along the way.

When delegation is working right it will create strong teams.  When delegation is working right it will greatly increase productivity.

And finally, when delegation is working smoothly, and a strong, capable team has been created, it is probably time to change things up and return to the chaos.  (Bet you didn’t see that coming.)  You simply cannot stand still in an ever-changing world. Stagnation will cause you to fall behind.  Furthermore, since God is more interested in people than in tasks, He will likely move your capable team members on to greater challenges.

Advertisements

10 Easy Ways to Help Your Church

Every now and then I have a conversation with a member or attender of the church that essentially is saying, ‘I wish I could do more.’ Often people feel their contributions are hindered by some circumstance which prevents them from spending time or money benefiting the church. Responding to this need, let me give you a list of 10 ways you can do more for your church on a very limited budget of time and absolutely no money.

  • Boost your church on social media. Most specifically, like your church’s Facebook page. The more likes the page has the more credibility a prospect will feel when they check out the church on Facebook.  Similarly, talk about your church on Facebook, and tag it when you do by using the name of the church’s Facebook page.
  • Rate your church positively on Facebook. Again you give your church credibility by doing this. Online ratings are getting more important every day.
  • Every time you attend any event at the church, do a Facebook check in. Not only do you give the church more credibility, but check in’s also help with the extremely important Facebook algorithms which shape what pages show up when people search for churches.  The likes, tags, and ratings mentioned above will also help.
  • Find your church on Google maps and rate the church there as well. Google’s algorithms are even more important than Facebook’s.  You can also help by searching for your church on Google and linking to their site from Google.  Never go straight to your church’s web page, but search for it on Google and then follow that link to the church website.
  • Join Yelp and comparable sites that rate local businesses. Then rate your church positively on these sites.
  • Not just when you are at church, but also when you are at church.  A smiling congregation is obviously preferred over one that has any other facial expression.
  • Sing during the congregational singing. Learn to sing with gusto and allow yourself to enjoy it. Nothing expresses the sincerity of a church’s worship more than the enthusiasm of its singing.
  • Speak to people whom you do not yet know. Some of these will be members you just haven’t met yet.  Others will be prospects who will be relieved that someone at the church noticed them and acknowledged them.
  • Be respectful and clean up after yourself. Wipe down the sinks after you use them. Don’t leave bulletins and fliers on the pew.  Put your empty coffee cups in the trash. Do all these things because a messy church can never leave a positive impression, but also do these things because not doing them shows that you don’t care about the church.
  • Attend more events at church. The more people that are at an event, the more likely visitors will perceive it positively. If you are only involved in Sunday worship, perhaps add a Bible study, or a monthly fellowship. As people attend events the church is better able to offer them.

It is not a coincidence that the first five suggestions have to do with technology and more than half of those involve Facebook.  It is quite understandable that people look for a church via technology, most specifically social media.

It is also not a coincidence that the last five suggestions are all about how your individual behavior affects others.  Colossians 4:5 (NASB) says “Conduct yourselves with wisdom toward outsiders, making the most of the opportunity.”

The Gift of Leadership

Leadership is important in every situation.

When the general yells, “Charge!” the soldiers had better run forward ready for battle.

When the CEO says, “We need a software update.” the engineers will begin brainstorming ideas for the next version.

When the Pastor says, “We need to add more Bible study classes.” the church can expect to discuss and may or may not decide what to do about a deficiency in the Bible study hour.

All three of these are leadership, but did you notice how different they are?  One is dictatorial, barking orders that will be followed instantly and without question. Another recognizes a need but unleashes others to work out all the details only maintaining loose oversight. The last one points out a problem, allows others to discuss and decide what do even if the decision is not what he was hoping for.

The point of this exercise is to help remind us that different styles of leadership are appropriate in different situations. If a surgeon ever wants to operate on you and promises to handle the surgical staff democratically, find a new doctor.  Why? Because if a vein is nicked you don’t want him calling for discussion or forming a committee to study it. You want him to fix it. Immediately, before you bleed to death.  You want your surgeon to be dictator.

On the other side of the coin if you are in a volunteer position and someone in the group, leader or one of the other volunteers, is ordering everyone around and refuses to discuss anything, you can expect the volunteers to thin out.  Quickly.  Volunteers almost always want to have a voice in their work, and not just have orders barked at them.  In other words, volunteers want their leaders to be teambuilders.

When it comes to the church, you are working with volunteers.  In a Baptist church it probably has a member empowering, congregational method of carrying out decision making.  Leadership in a situation like that requires learning a different skill set than leadership in business, in the military, or in academia.

In church leadership, the goal should not be getting the church to do what you want.  Instead in some cases it will be, helping the church see what the Lord wants and enabling them to follow Him.  In other cases, it isn’t obvious what best serves the Lord.  For example, maintenance and upgrade issues of the buildings, equipment and even the programs will likely not be addressed by Scripture. In these cases, the church leader should help the church see what it wants and enable them to accomplish it.

It is more important to have unity in the group than to have things done any certain way.  In fact, it more important to have unity in the group than to have things done the best way.  It is better to be unified with problems than to be broken apart and ‘perfect’.  It is better to be thriving and chaotic than to be well oiled machine that is losing membership left and right.

This makes church leadership frustrating for people who have lead in other arenas successfully.  Nevertheless, if they can adjust their style of leadership sufficiently, a person with the gift of leadership can be one of the greatest assets a church has.